Privacy Statement

SHANTALA Massage takes the protection and proper use of your personal information seriously.

Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by 3rd parties. This web site has agreed to notify you of:

• What personally identifiable information of yours or third party personally identification is collected from you through the web site.
• The organization collecting the information.
• How the information is used.
• With whom the information may be shared.
• What choices are available to you regarding collection, use and distribution of the information.
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under SHANTALA Massage control.
• How you can correct any inaccuracies in the information.

Information Collection and Use

SHANTALA Massage by is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. SHANTALA Massage collects information from our users at several different points on our SHANTALA Massage website.

You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable. Also, while we won't share your email address with other companies, we may share your mailing address with reputable businesses that can provide you with valuable offers and information. If you'd like to opt out of receiving future mailings from SHANTALA Massage., follow the procedure outlined in the Choice/Opt-out section below.

Registration

No registration is required in order to use this website, though a user must create an account prior to any online purchase. During account creation a user is required to give their name, date of birth, email address, zip code, and a password of 5-16 characters in length. This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide a phone number, but encouraged so we can have another means to contact you should any reason arise regarding an order.

Ordering

SHANTALA Massage order forms request information from users such as: Contact information (like name and shipping address) and financial information (credit card number, expiration date, billing address, and billing phone number). This information is used for billing purposes to verify the customer is of legal age, and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user. This information is taken in a secure area, is encrypted for our customers' protection, and is not sold or shared with anyone else under any circumstances.

Gift Recipients

We collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients, but may, from time to time, send offers about new features, new services and special offers we think the recipient will find valuable. We may also send offers to gift recipients on behalf of reputable businesses. We always allow gift recipients to opt out of receiving future mailings

Cookies

A cookie is a piece of data stored on the end-user's hard drive containing information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible ONLY to SHANTALA Massage, and will NOT be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart and state selection from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while on our site. If a user rejects the cookie, they may still browse our site. Unfortunately, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance the experience on our site and show you the products that your order history indicates you prefer.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

SHANTALA Massage will share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We value your privacy very much at SHANTALA Massage, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.

Links

This web site contains links to other sites. Please be aware that SHANTALA Massage is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply send an email to Customer.Help@ShantalaMassage.org with your request and the account name you used to create your account.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by SHANTALA Massage if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best security encryption software in the industry - SSL (Secure Socket Layers), provided by VeriSign, the premier encryption software company available today. While on a secure page such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, like the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. If one of these people leaves their workstation, they are required to lock their station until they return. Furthermore, ALL employees are kept up to date on our security and privacy practices.

Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance of keeping our customers' information secure and safe at all times. Finally, the servers that we store personally identifiable information on are kept in a locked and secure environment.

If you have any questions about the security at our website, you can send an email to: Customer.Help@ShantalaMassage.org

Correcting/Updating Personal Information

If your personally identifiable information changes (such as your shipping or billing address, your preferred credit card, etc.), you can add new information or delete any addresses or credit cards from your account at the Order Summary page of our site. You can also modify your login information and opt out of our newsletter from the "My Account" link at the top of any page on our site. Of course, if you prefer the personal touch, we offer live Customer Help assistance by phone at (403) 949-4029.

Sale of Our Company

As a natural consequence of the development of our company, we could be sold to another company. In the event that another company acquires us, or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.

Choice/Opt-out

Users who no longer wish to receive our electronic newsletter or promotional materials from our partners may opt-out of receiving these communications by changing their settings in the "My Account" section. Users who no longer wish to receive catalogs and other special announcements via postal mail can mail a letter to us at:
The International Organization for Shantala™ Massage Inc.
Attn.: Customer Help
Box 1123
Bragg Creek, AB, T0L 0K0
Canada
call 1-403-949-4029; or email us at Customer.Help@ShantalaMassage.org and let us know that you would like to be removed from the mailing list.